Get a good start while you discover what it’s like to hear again

At first, many sounds will seem louder than they were before you got your hearing aids, and you will pay much more attention to your surroundings than usual. You will also discover sounds that you may not have heard for a long time. This is perfectly normal and is not because your volume has been set too loud. It is because your brain has automatically adjusted to lower volume and now needs to readjust to its original level. 

It’s a bit like moving close to a railroad. In the beginning you notice every single train passing by, but after a short while, your brain realises that these sounds are unimportant and filters them out.

Good tips for a gentle start
with hearing aids:


1. Wear them for most of the day. You will not get the most out of them if you use them infrequently. 

2. Use them in quiet situations, and in one-on-one conversations at home. 

3. Listen to the radio or TV – start by listening to commentators, as they tend to speak more clearly. Then continue with other programmes. 

4. Use them in noisier environments such as near a busy road and at your local supermarket. 

5. Use the phone. Remember to tilt the receiver edge lightly on your cheekbone and position the phone slightly over the ear close to the hearing aid’s microphone. This will prevent the hearing aids from whistling and give the best condition for conversation.

Follow-up appointment

Your hearing care professional will probably ask you to come back for a follow-up appointment to fine-tune your hearing aids. This is to adjust them to your hearing and lifestyle. This is also a good opportunity for you to ask questions or tell them about any issues you may have had since your last visit. We recommend that you bring a relative or friend to this meeting. They can provide valuable information about your hearing as seen from their perspective.

Tips for when you are out and about

The first time you go to a restaurant or visit other places with many people you will probably find it challenging. But with time this gets easier.

  • Cinema or theatre

    Call in advance to check whether they provide teleloop systems or other assistive devices that can be connected to your hearing aids.

  • Restaurants and cafés

    Ask for a table in a quiet area far away from the entrance and the kitchen, where waiters will be going back and forth. Also try to sit with your back to the noise.

  • Seminars or conferences

    Try to arrive early and get a seat at the front. Don’t hesitate to ask the presenter to use a microphone.

Did you know?

You can connect your hearing aids to your phone, TV, and other applications and be able to adjust their sound to your preferences. 

Visit the Support section

Taking care of your hearing aids

Your hearing aids have to cope with everything from moisture to wax. To keep them in good condition follow these guidelines.

Clean your hearing aids every day and remove any wax. Never use household cleaning fluids or water. Use a dry cloth and brush. You can also ask your hearing care professional about drying kits or other tools for cleaning and drying.

Learn more about cleaning
For your hearing aids to continue to be effective, reliable, and durable, they should not be exposed to humidity, heat, chemicals and knocks.

Learn how to treat your hearing aids with care
Use the wax protection system and tools to clean away accumulated wax each day. Ask your hearing care professional about the specific wax protection system in your hearing aids and how it can be replaced.

Learn how to change the wax filter

In the Support section you can find more information and instruction videos on how to use and care for your hearing aids.

Caution: Keep your hearing aids out of reach of children and pets!

Hearing aid batteries can be dangerous if swallowed by children or pets. Contact your doctor or vet if a battery or hearing aid is accidentally swallowed.

  • Hearing

    Did you know that our hearing is the only one of our senses that never sleeps?

  • Connect to applications

    How to connect hearing aids with different devices such as your TV or phone using ConnectLine.

  • Downloads and Support

    Find videos and instructions on how to use all Oticon hearing aids and accessories.

  • Find a hearing centre

    Get a hearing test and receive help and advice from authorised Oticon hearing care professionals.