I don’t know which phone or tablet I have
Find out which model your phone is
On your phone, go to Settings> General> About. If you have an iPhone 7 or earlier, you can find the model on the back of your phone.
On your phone, go to the Settings or Options menu, scroll to the bottom of the list, and select 'About phone', 'About device' or similar. The model should be listed here.
Choose hearing aids
I don’t know which hearing aid I have
Find out which hearing aid you have
You can find the model of your hearing aid in these places:
- In the Oticon Companion app, tap "Hearing aids" in the bottom navigation
- On the case or the cover of your hearing aids
- On your receipt
If you can’t see the model in any of these places, please contact your hearing care professional.
Hearing aids compatible with
Devices compatible with
Hearing aid family
What is direct audio streaming and two way communication?
Direct audio streaming
Direct two-way communication
What does this mean?
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This device has been tested by Oticon as compatible.
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Sorry, the device is not compatible with the hearing aid
The phone and hearing aid selected have no streaming capabilities. You will not be able to stream sound from the phone to the hearing aid.
*Oticon ConnectClip is an additional accessory available for purchase and is not part of the hearing aid package.
For best performance, we always recommend that you update your device to the latest version of iOS or Android OS.
The compatibility guide should be used for reference only. While we strive for seamless device compatibility, due to complexity, and the ever-evolving landscape of compatibility specifications, we cannot guarantee full compatibility. We encourage the user to conduct their own tests before making a purchase decision.
Tested by Oticon
We continuously conduct independent compatibility tests on various mobile devices. In cases where a “Tested” badge is not present, the mobile device meets the specifications for compatibility, however, it has not been independently tested by Oticon.