How to use your hearing aids with a PC

Stream audio wirelessly from your PC for a quality sound experience

Whether music, audio or conversations – Oticon hearing aids connect with your PC for an immersive, quality stereo sound experience.

 

  • The instructions you need depend on which hearing aids and which PC you have.

  • Newer hearing aids that support two-way audio via Bluetooth® LE Audio can connect directly to Windows PCs that also support LE Audio.

  • If your hearing aids support LE Audio but your PC does not, then you can use the Easy LE Adapter to stream sound and calls from your PC.

  • For older Oticon hearing aids and older PCs that do not support LE Audio, you will need a ConnectClip accessory to connect your hearing aids to your PC.

Connect select Oticon hearing aids to your compatible computer or tablet and enjoy high-quality sound directly in your ears.

Ready to get started?

Select which statement applies to you:

I have hearing aids with Bluetooth®

I have hearing aids without Bluetooth®

Need help finding out? Check the Instructions for Use that came with your hearing aids, contact your hearing care professional or read our tips to find out

 

Want to connect to a MAC instead?
See how to connect your MAC to your hearing aids

Hearing aids with Bluetooth

Microsoft Windows PC’s running Windows 11 version 24H2 (or newer) can connect directly to modern Oticon hearing aids and offer easy, hands-free communication via Bluetooth® LE Audio technology.

Click here to find out if your PC and hearing aids are compatible

1. Turn on Bluetooth on your Windows 11 PC or laptop.

In Settings: Select Settings > Bluetooth & devices > Devices and turn on Bluetooth.

2. Restart your hearing aids to put them in pairing mode. Your hearing aids will remain in pairing mode for three minutes. Your PC will be able to detect your hearing aids when they are in pairing mode.

3. In Devices: Click on Add device > Bluetooth. The system will start detecting all Bluetooth devices in range.

4. Click on the name of your hearing aids, and the system will connect your hearing aids to the PC. You are now ready to enjoy hands-free communication on PC.

Once your hearing aids have been paired with your Windows 11 PC, you can connect to them in three ways:

1. Your hearing aids may automatically connect when you turn on your PC.

2. You can connect using Quick Settings:

  • Select the Network, Sound, or Battery icons next to the time and date on the taskbar's right side
  • Click on the Bluetooth tile and select your hearing aids from the list of pairing devices to connect.


3. You can manually connect to your hearing devices through Windows Settings. In Settings > Bluetooth & Devices click on Connect.

 

How to disconnect your hearing aids from your PC

Your hearing aids will automatically disconnect once you turn off your PC.

You can manually disconnect your hearing aids from the PC in two ways:

1. You can disconnect using Quick Settings:

  • Select the Network, Sound, or Battery icons next to the time and date on the taskbar's right side.
  • Click on the Bluetooth tile and select your hearing aids to disconnect.


2. You can disconnect from Windows Settings: In Settings > Bluetooth & Devices click on Disconnect.

 

Troubleshooting problems when streaming sound from your PC

You can solve many common connectivity issues by refreshing the connection with your hearing aids. We do not recommend turning Bluetooth off and then on again, as this will disconnect any other wireless devices such as your keyboard or mouse. If problems persist, try pairing the hearing aids to the PC again.

 

Hearing aids connected to multiple devices

Your hearing aids can be paired and connected to multiple devices, but you can only stream sound from one device. For example, if you are connected to your PC and you then wish to make a phone call:

1. Disconnect your hearing aids from your PC.

2. Turn on Bluetooth on your phone, check that your hearing aids have connected.

3. Start the phone call. The sound from the call will stream to your hearing aids.

 

If you wish to switch back to listening to audio on your PC:

1. Turn off Bluetooth on your phone.

2. Connect your hearing aids to your PC.

3. Start audio streaming on your PC. The sound from the PC will stream to your hearing aids.

 

Note: Your hearing aids need to support Bluetooth LE Audio to use the Easy LE Adapter. And to use the Easy LE Adapter with your PC, it needs a USB-C port.
In case your computer does not have a USB-C port, then it is possible to use a USB-A adapter. However, not all third-party USB adapters are guaranteed to work with the Easy LE Adapter.

  1. Plug the Easy LE Adapter into the USB-C port of the PC or laptop. The adapter will power on and enter pairing mode (if no existing pairing is found). Pairing mode is indicated by the LED indicator fast flashing blue. In this mode the Easy LE Adapter will search for any LE Audio devices, within a range of 2 meters, ready to pair.

  2. Restart your hearing aids (this will put them in pairing mode for 3 minutes).

  3. Wait for the hearing aids and adapter to pair. The Easy LE Adapter is paired when the LED indicator on the adapter changes from fast flashing blue to a steady blue light for 5 seconds and then power off. You are now ready to stream audio or make hands-free calls by help of the Easy LE Adapter.

Click for more information for pairing and troubleshooting with Easy LE Adapter


Use Oticon ConnectClip* to turn your hearing aids into wireless headphones and stream sound from your computer or tablet into your ears


With ConnectClip, your hearing aids become high-quality, stereo earphones and ConnectClip becomes your microphone.


If your computer or tablet does not have Bluetooth technology, you can use a USB dongle* to connect your computer to ConnectClip.


*Oticon ConnectClip and the BTD800 USB dongle are additional accessories available for purchase and are not part of the hearing aid package.

Watch the handy ‘how to guides’ below for instructions on how to turn your hearing aids into headphones and transmit your voice clearly back through your computer or tablet using ConnectClip.

Find out more about ConnectClip here

Got a question about ConnectClip?

Find out what you need to know here

Hearing aids without Bluetooth

Stream sound from your computer or tablet into your hearing aids without Bluetooth

If your hearing aids come without Bluetooth technology, you can connect them to your PC, laptop or tablet using Oticon Streamer Pro.*

*Oticon Streamer Pro is an additional accessory available for purchase and is not part of the hearing aid package.

Streamer Pro will need to be issued to you and paired to your hearing aids by your hearing care professional.

Then, you can connect Streamer Pro to your computer or tablet in two ways:

1. Wirelessly – if your PC or tablet has Bluetooth technology

2. Through a mini jack cable - if your PC or tablet does not have Bluetooth


Find out more about streaming sound to your hearing aids with Oticon Streamer Pro here

How to pair Streamer Pro wirelessly to your computer with Bluetooth

Many computers and tablets have built-in Bluetooth technology, which facilitates the wireless connection between the device and Streamer Pro. You will need to pair the devices you want to use with Streamer Pro to stream sound wirelessly.


Watch this quick guide to find out how:

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How to pair your PC or tablet with Streamer Pro using Bluetooth technology

Have trouble with Bluetooth pairing? You can also connect your computer or tablet with Streamer Pro via a mini jack cable or using a Bluetooth dongle.

See below for details.

Want to connect Streamer Pro to your PC or tablet without Bluetooth?

Many computers have built-in Bluetooth technology; however some still rely on alternative methods to transmit sound to headphones.


If you are looking to connect Streamer Pro to your computer or tablet without Bluetooth technology, there are two ways to do it:

1. By connecting Streamer Pro to your device using a mini jack cable

2. By installing a Bluetooth dongle (such as Sennheiser BTD800 USB dongle) on your device, and then pairing it with Streamer Pro


Watch these quick visual guides for more information.

*Make sure you read the dongle’s manual carefully before installation: it’s likely to go into pairing mode as soon as it’s been inserted into the USB connector.  Also make sure Streamer Pro is in pairing mode prior to inserting the dongle.