Troubleshooting

Find help and advice that will help you solve issues with your hearing aids and other devices.

Troubleshooting
Apple®/iOS troubleshooting
Why can't I stream sound from my iOS device to my hearing aids
Android troubleshooting
Why can't I stream sound from my Android device to my hearing aids
Hearing aid troubleshooting
Why are my hearing aids beepingProblems with sound from your hearing aids
Accessory and app troubleshooting
Why is the battery level in the Oticon Companion inaccurateHow to use Find my hearing aidsProblems connecting to other devicesWhy does the Oticon Companion only show one hearing aidSolving problems with RemoteCare

Availability, function, and benefit of technology, features and accessories can vary depending on hearing aid style and performance level selected. This product is not available for purchase by the general public without a consultation with a hearing healthcare professional.

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