How to

replace wax filter

About wax protection systems

Your ear canal produces earwax which may clog up the earpiece. Earwax is one of the main causes of problems in hearing aids. Most hearing aids come with a filter or other device to stop wax getting into the hearing aids.

Use the wax protection system and tools to clean away any accumulated wax each day. Consult your hearing care professional about the specific wax protection system in your hearing aids and how it can be replaced.


Important notice!

If your hearing aid is equipped with MicroWaxBuster or WaxBuster or WaxTrap, never attempt to remove or replace the filter yourself. If you are in any doubt about the use or replacement of your wax protection system, contact your hearing care professional.

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How to change a ProWax filter

  • 1. Tool

    Remove the tool from the shell. The tool has two pins, one empty for removal and one with the new wax filter.

  • 2. Remove

    Push the empty pin into the wax filter in the speaker and pull it out.

  • 3. Insert

    Insert the new wax filter using the other pin, remove the tool and throw it away.

  • 4. Final

    The speaker should look like above when you have replaced the wax filter.

Watch the instruction video on how to change the wax filter:

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