Readiness Management is best practice counselling techniques and tools to enhance client satisfaction.
It is an efficient counselling approach for first-time users that helps you to establish trust and move your client to the point of trial use and being ready to commit, thus obtaining a successful fitting. This approach helps your client to face the impact of hearing loss and facilitates ownership of the hearing rehabilitation.
Watch the Readiness Management film here:
The number one reason first time users stop using their hearing solution is because it did not meet their expectations.