Tools for results

Oticon aims to provide you with new insights and help you to put them into action with new support tools. The tools included cover everything from front office support right through to back office business services.

By taking advantage of this exciting opportunity, you can attract more potential end users and build stronger, more rewarding relationships with your clients – whoever they are, and however they hear.

End-user journey

As part of Oticon’s campaign programmes, we developed the end-user journey that illustrates the key stages a client goes through when first becoming aware of a potential hearing loss to being an experienced user needing improvement of their current solution.

Enhance your processes

Your challenge is to influence different kinds of people, through different forms of communication and at different touch points in their journey to better hearing. Our aim is to support you in turning these challenges into more opportunities by closing the potential gaps in the end-user’s journey. Whether you want to grow or maintain your existing business, we have the insights and tools to support you in your approach to your clients no matter where they are in their journey.

Five tools to help build a strong business

Oticon’s insight-based support portfolio consists of five tools, which all relate to the specific stages of the end-user journey. Each is comprehensive and designed to fully support you in meeting your clients’ needs and expectations along their way to better hearing.

Attract new clients with Oticon’s marketing toolkit A collection of ready-to-run materials based on tested triggers to help you generate new clients. See the toolkit

Great first impressions for your clinic with Oticon’s point-of-sale materials* Designed to help you create the best first impression by leveraging both emotional and rational triggers. *(limited numbers) Explore the materials

Motivate your clients with Oticon’s Counselling Toolkit Provides insight and tools to help you to motivate clients to take ownership of their hearing loss before, during and after their visit. See the entire toolkit

Limit fine-tuning with Oticon’s Fitting Tool Advises on how to ensure high precision first-time fittings to optimise initial acceptance and limit the need for fine-tuning. See the entire toolkit

Enhance client loyalty with Oticon’s User Acceptance Programme Designed to help you build a loyal customer base by keeping them up to date about what is important to them. See the entire toolkit